Tenant Handbook

General Information

IMPORTANT:  Please provide 48 hour notification to the Management Office when moving bulky materials, office furniture or equipment in or out of the building.  All such movement must be pre-arranged with the Management Office and a Security Clearance Form provided (located under Tenant Forms of this website).  All of the following will be subject to Management’s approval:

  • Time of delivery or movement
  • Method of movement
  • Routing of movement

Hines shall not be liable for injury or damages to any person or property involved as a result of tenant deliveries or move-ins.

Two and four wheel dollies, carts or other type conveyances (with the exception of baby buggies and wheel chairs) must be taken into the freight elevator only. Only packages, cartons or other items that can be carried by hand may be transported on passenger elevators.  Materials that can cause discomfort, inconvenience or damage (such as open paint cans) should not be carried on passenger elevators even when carried by hand.

All dollies and conveyances of materials, supplies or equipment will be entered through the loading dock and transported via the service hallway to the freight elevator.

When moving furniture or equipment, please provide Management with a completed Security Clearance Form (located under Tenant Forms).  48 hour notice is required.  If it involves the utilization of a professional moving company, then you must also provide Management with a Certificate of Insurance meeting the Landlord’s insurance requirements from the moving company.  Please contact the management office to request the insurance requirements at WestwayPlaza.PM@hines.com.

The tenant will be responsible for ensuring that the building lobby floors (including carpeting, tile, marble and wood) are protected during the move.