Tenant Handbook

Medical Emergencies

In the event that an accident or illness of an employee or visitor takes place in your office area:

Call Emergency at 911.

Give Emergency Dispatcher the following information: 

  • Your name 
  • Building name and address 
  • Floor number and location of emergency on floor 
  • Any details of accident or illness

Do not move injured/ill person.  Try to make them as comfortable as possible.

Whenever possible, have someone meet the emergency unit in the lobby.

Contact the Building Management Office between the hours of 8:00 a.m. and 5:00 p.m. at  346-404-0480. If an emergency occurs after hours please call the Building Management Office; inform the answering service you have called 911 and briefly describe the nature of the emergency.  The answering service will dispatch the call to the appropriate Hines employee.

The emergency unit will be with you shortly and will administer necessary medical assistance.

Determine, if possible: 

  • Name, address and age of injured/ill person
  • Nature of problem 
  • Allergies and if currently on any medication 
  • Local doctor

Rememeber: at all times, try to remain as calm as possible!