Tenant Handbook

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  1. General Information
    1. Welcome
    2. Building Hours
    3. Workorders - Angus Anywhere
    4. Access Control System
    5. Security Guard
    6. Visitor and Special Admits
    7. After Hours & Cooling
    8. Office Security
    9. Holiday Schedule
    10. Smoking
    11. Soliciting
  2. Building Rules and Regulations
    1. Overview
    2. Quiet Enjoyment
    3. Canvassing
    4. Animals, Bicycles, Vehicles
    5. Office Equipment
    6. Trash
    7. Common Areas
    8. Alterations
    9. Electric Heaters/Fans
    10. Plumbing Fixtures
    11. Fire and Safety Regulations
    12. Concealed Handgun
  3. Move - In Instructions
    1. General Information
    2. Move - In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Forms
    6. Freight Elevator Reservation Form
    7. Key Order Form
    8. Security Access Card Request Form
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
    7. Recycling Program
  5. Emergencies
    1. General Information
    2. Fire and Safety Regulation
    3. Fire Emergencies
    4. Building Evacuation
    5. Fire Prevention Rules
    6. Hurricanes
    7. Tornadoes
    8. Earthquakes
    9. Suspicious Mail
    10. Bomb Threats
    11. Power Failures
    12. Medical Emergencies
    13. Elevator Malfunctions
  6. Contractor Services
    1. Waiver of Lien Rights
  7. Move - Out Instructions
    1. General Information
    2. Move - Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form
  8. Parking Rules & Regulations
    1. General Information
    2. Parking Rules
    3. Procedures for Handling Violations
  9. Forms
    1. Forms

Medical Emergencies

In the event that an accident or illness of an employee or visitor takes place in your office area:

Call Emergency at 911.

Give Emergency Dispatcher the following information: 

  • Your name 
  • Building name and address 
  • Floor number and location of emergency on floor 
  • Any details of accident or illness

Do not move injured/ill person.  Try to make them as comfortable as possible.

Whenever possible, have someone meet the emergency unit in the lobby.

Contact the Building Management Office between the hours of 8:00 a.m. and 5:00 p.m. at  346-404-0480. If an emergency occurs after hours please call the Building Management Office; inform the answering service you have called 911 and briefly describe the nature of the emergency.  The answering service will dispatch the call to the appropriate Hines employee.

The emergency unit will be with you shortly and will administer necessary medical assistance.

Determine, if possible: 

  • Name, address and age of injured/ill person
  • Nature of problem 
  • Allergies and if currently on any medication 
  • Local doctor

Rememeber: at all times, try to remain as calm as possible!