Tenant Handbook

Cleaning Services

The cleaning for Westway Plaza is handled by contract services.  Cleaning service is provided five nights a week, Monday through Friday.  Carpets will be vacuumed, unobstructed surfaces dusted, and trash will be emptied.  If trash that is to be disposed of is not in wastebaskets, then please inform cleaning personnel by leaving a large note on such items marked TRASH and BASURA (Spanish word for trash).  Please DO NOT leave items that are not trash on top or near wastebaskets that might be misconstrued as garbage.  If you have special cleaning needs, such as carpet shampooing, then contact the Management Office for an additional price proposal.  Special cleaning services can be arranged at tenant expense.

If a small cleaning problem should arise during working hours, please issue an online workorder via the "Tenant Services" tab on this website and the building porter will be dispatched.   

If you have any questions or comments regarding the cleaning services, then please notify the Management Office via email at WestwayPlaza.PM@hines.com or phone at 346-404-0480.